Terms of Service
Terms of Service
Last updated: 28 October 2026
1. About These Terms
Welcome to Tecline Industries. These Terms of Service apply to your use of our website, online store and the products we sell.
In these terms, “Tecline Industries”, “Tecline”, “we”, “us” and “our” refer to the business operating this website. “You” and “your” refer to anyone visiting our website or purchasing our products.
By accessing our website or placing an order, you agree to these terms. If you do not agree, please do not use our website.
These terms operate subject to applicable Australian laws, including the Australian Consumer Law.
2. Our Products
Tecline Industries sells mountain biking apparel, clothing, accessories and other products related to mountain biking.
We aim to ensure all product descriptions, images, specifications, colours and prices are accurate. However, colours may appear differently depending on your screen, and minor variations in appearance may occur between product images and the physical product.
Product descriptions are provided to help you make an informed purchase. Please review product information, sizing charts and specifications carefully before ordering.
Unless expressly stated otherwise, our products are not represented as protective equipment or safety-certified mountain biking equipment.
3. Orders and Acceptance
When you place an order through our website, you are submitting an offer to purchase the selected products.
An order confirmation email confirms that we have received your order. It does not necessarily mean that your order has been accepted or dispatched.
We reserve the right to refuse or cancel an order where reasonably necessary, including in circumstances involving suspected fraud, pricing errors, stock shortages or an inability to fulfil the order.
If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled products.
We may contact you if further information is required to process your order.
4. Pricing and Payments
All prices will be displayed in Australian dollars (AUD) unless otherwise stated.
Shipping costs and any applicable additional charges will be displayed during checkout or otherwise disclosed before you complete your purchase.
Payment must be completed using the payment methods made available at checkout.
Orders will generally be processed after payment has been successfully received.
If a product is accidentally listed at an incorrect price, we will take reasonable steps to contact affected customers and resolve the issue. We will not charge you an additional amount without your agreement.
5. Shipping and Delivery
We aim to process and dispatch orders within the timeframes stated on our website or in the relevant product listing.
Delivery times are estimates and may vary depending on product availability, supplier processing times, courier services, public holidays, weather conditions and other circumstances outside our reasonable control.
Some products may be manufactured, printed or supplied by third-party suppliers after an order is placed. Where relevant, this may result in longer processing or delivery times.
Customers are responsible for providing a complete and accurate delivery address. Additional costs arising from an incorrect address or failed delivery may be charged where lawful and reasonable.
If an order is delayed, lost or damaged during delivery, please contact us so we can investigate and determine an appropriate solution.
Nothing in this section removes any rights you have under Australian Consumer Law.
6. Returns, Refunds and Exchanges
Our returns and refunds are subject to our separate Returns and Refund Policy, which should be read alongside these terms.
For change-of-mind returns, we may apply the conditions stated in that policy, including any requirements concerning the condition of the product, original packaging and proof of purchase.
We may decline change-of-mind returns where permitted by our published policy and applicable law.
However, nothing in our returns policy limits your rights under Australian Consumer Law.
If a product is faulty, damaged, unsafe, significantly different from its description or otherwise fails to meet a consumer guarantee, you may be entitled to a repair, replacement, refund or another remedy, depending on the circumstances.
To report a product issue, contact us with your order number, a description of the problem and photographs where appropriate.
We will assess the issue in accordance with our legal obligations.
7. Product Use and Mountain Biking
Mountain biking involves inherent risks, including falls, collisions, equipment failure and serious injury.
Customers are responsible for using products appropriately and following relevant manufacturer instructions and safety guidance.
Clothing and accessories sold by Tecline Industries should not be assumed to provide impact protection, injury prevention or any particular level of safety unless the relevant product is expressly described as providing that protection.
We do not guarantee that wearing our apparel or using our accessories will prevent injuries or accidents.
Nothing in these terms excludes liability that cannot legally be excluded.
8. Intellectual Property
Unless otherwise stated, the Tecline Industries name, logos, original designs, website content, product descriptions, graphics, photographs and branding are owned by or licensed to Tecline Industries.
You may view our website and use its content for personal, non-commercial purposes.
You must not reproduce, distribute, modify, sell or commercially exploit our intellectual property without prior written permission, except where permitted by law.
Purchasing a Tecline Industries product does not transfer ownership of our intellectual property to you.
Third-party names, trademarks and product references remain the property of their respective owners.
9. Website Use
You agree to use our website lawfully and responsibly.
You must not:
- Use our website for fraudulent, unlawful or misleading purposes.
- Attempt to gain unauthorised access to our systems or accounts.
- Interfere with the security, availability or operation of our website.
- Upload malicious software or harmful content.
- Copy or misuse website content in a manner that infringes another party’s rights.
We may restrict access to our website where reasonably necessary to protect our business, customers or systems, subject to applicable law.
10. Third-Party Services
Our website may use third-party services, including Shopify, payment processors, delivery providers, advertising platforms and external links.
These services may be governed by their own terms and privacy policies.
We are not responsible for the independent operation of third-party websites or services, except to the extent required by applicable law. We encourage you to review the relevant third-party terms before using those services.
11. Privacy and Personal Information
We collect and use personal information in connection with operating our store, processing orders, arranging delivery, responding to enquiries and meeting legal obligations.
Our handling of personal information is explained in our separate Privacy Policy.
By using our website, you acknowledge that personal information may be handled as described in that policy and in accordance with applicable privacy laws.
12. Limitation of Liability
To the extent permitted by law, Tecline Industries is not responsible for losses arising from improper product use, failure to follow product instructions, unauthorised website use or circumstances outside our reasonable control.
We do not guarantee uninterrupted or error-free access to our website.
Nothing in these terms excludes, restricts or modifies any consumer guarantee, statutory right or liability that cannot legally be excluded, restricted or modified.
Where the law permits a limitation of liability, that limitation applies only to the extent legally permitted.
13. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, products, website or legal obligations.
The latest version will be published on our website with its updated date.
Changes will not retrospectively remove rights already acquired by customers or otherwise operate contrary to applicable law.
Your continued use of our website after updated terms are published constitutes acceptance of those terms to the extent legally applicable.
14. Governing Law
These terms are governed by the laws applicable in New South Wales, Australia, together with applicable Commonwealth laws.
Any disputes will be dealt with by the courts or tribunals having appropriate jurisdiction, subject to any mandatory consumer rights or legal requirements.
15. Contact Us
For questions about these terms, orders, products, shipping or returns, contact Tecline Industries using the contact details published on our website.
Business: Tecline Industries
Website: https://Teclinemtb.com
Email: Teclinemtba@gmail.com
Please include your order number when contacting us about an existing purchase.